customer service is TERRIBLE ive had people hang up on me. Im always disappointed with their CS. It's almost as if they tell their reps to be rude. Im not kidding. They charge for shipping and returns which means you're wasting $18 on shipping if a pair of jeans don't work out. Seems like a poor choice if you want customers to venture out and try your clothing. I went out of my way to buy from their store rather than amazon recently and I should have just bought from amazon to get free returns. Im out $18 for trying on a pair of pants.
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Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts.