luckybrand.com

1.3
1.3 Based on 201 reviews

Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts....

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Donna
Online Ordering at Lucky Brand is Severley Flawed

Customer service at Lucky Brand is some of the worst service I have ever received with any online order. I tried to make a return in store and their sales clerk and their customer service person argued between themselves on whose inventory is charged. Customer Service Rep since he was located in Mexico he couldn't help me. Neither would accept my return even though the original order arrived already open and missing half the order. I settled on accepting a return label to send the item back for the return and they hit me with a $8 return fee. I strongly suggest never buying from them online as their infrastructure is poorly flawed.

1
Date of experience: Jan 10, 2024

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Business Details

  • Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts.

  • language https://www.luckybrand.com

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