Galleria Dallas asst store mgr lied & demanded an email or a return, even with receipt! Sounds like extortion & is illegal. 1/2024-tried to return 2 t-shirts purchased at the Galleria/Dallas store to another Lucky store (called ahead) The system did not detect the receipts bar code or manually in. One assoc tried to do a store credit & only said it would be a credit. Deception. She yelled at me. I called the orig. store purchased & that mgr, Raven, yelled continously at me on the phone when I asked about the problem & she should tell Corp. Sales Audit team about the system not reading receipts. She demanded I leave "now" so she can try to do the return. I hung up. Only 1 CS phone # - which is online orders only! I called again & filed a Sales Audit Store complaint. CS said they will get back to me in 3 days. WIll see. Called a 3rd store to find out an email is NOT required to do a return! Dallas/Galleria mgr who yelled at me did lie. The co. are liars, deceptive, mean. A law suit should be done.
Claim your business profile now and gain access to all features and respond to customer reviews.
Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts.