I signed up, immediately made a purchase-9.99 for 25.00. plus the 2.00 on the account from the sign up. I attempted to open 3 different games and play.. every time I went to spin-it gave me an error message.. so I installed the APK version and opened it. I went to login and it gave me an error message over and over and wouldn't allow me to log in. So I went back to the Web version.. it had timed out so I went to the home lobby screen.. once in the home page I saw my wallet and my balance had gone to 0.00!!
I reached out to support in chat.. they said "let me look into it" .. and then came back saying "I've escalated this to my superior and we will reach out to you by email once we've reviewed everything". So I was immediately frustrated and asked if they could just refund the money.. and of course that's not an option "till it's been reviewed".
So I left the chat and once I was back in the lobby.. the error message popped up again so I closed out the window and reopened a new tab and went to the site again. I tried to login and it would not allow me to.. giving me the same error message "if this problem persists please contact support".. so now I can't even get into my account!!
So ridiculous... I'm really surprised this has a 4.0 trust pilot rating... I wonder how many of the reviews are legit players and how many are paid/bribed reviews.
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