As a regular player, I am truly shocked... I won a significant amount of money and requested a withdrawal, but it was canceled because of a bonus I had used, and I only received a small portion. I always played with this bonus! Frustrated, I reached out for help, but the support team was unhelpful. I mentioned leaving honest reviews for every deposit to lower the casino's rating, and I was simply blocked by the administration without any chance of unblocking! This is quite convenient, especially since I've lost around 2-3k€ this month.
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