Completed 61 voice recording tasks. Task listing promised "50 cents per approved submission" and "earn instantly upon approval." Three days later, every submission still pending, dashboard showing $0.00 across the board, and support never responded to my initial inquiry. They did find time to send me a marketing email though.When I escalated to the founders directly, co-founder Inigo told me to "be patient" and cited a 2-7 business day payout policy he claimed was on the website. I checked every page a contributor can see. It's not there. That language only exists on their investor-facing marketing site.I was then passed to someone named "Chiara" who sent three boilerplate responses that didn't address a single point I raised. One of them asked me to "share my concerns" after I had just written a detailed email listing five specific issues. Chiara blamed payout delays on Stripe and bank settlement timing. My payout method is Venmo. She cited a processor that isn't even part of my transaction.The task I completed was posted by co-founder William's own organization. His co-founder told me to wait. They raised $500K from Y Combinator. They can't process $30.But the real issue is the Terms of Service. Read them before you upload a single clip. You're granting Luel perpetual, worldwide, exclusive, transferable, sublicensable rights to your voice, likeness, and biometric data. For fifty cents. No right to revoke. No right to request deletion. Ever. And you can't even see these terms while logged into the platform doing work.The TOS was dated the same day I disputed payment. Make of that what you will.This company collects biometric voice data, doesn't show contributors the terms during the workflow, makes payment promises it doesn't keep, and responds to legitimate complaints with chatbot-level support. If you're considering contributing, screenshot everything and read their terms first. Your voice is worth more than fifty cents and a company that can't answer an email.
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