luggagetoship.com

4.7
4.7 Based on 213 reviews

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Kohlly
Lost Luggage, Ignored Evidence – Worst Experience Ever

I trusted LuggageToShip with 8 suitcases. One of them containing my most valuable and irreplaceable items and was never delivered. They told me not to lock my bags, and then completely ignored all the evidence I submitted, including FedEx confirming the suitcase never left the origin country.6 suitcases and 2 duffel bags were returned damaged, with torn zippers and clear signs someone had rummaged through them. I sent photos, receipts, and detailed information, but they dismissed everything with cold, robotic replies. Clearly they are just middlemen. Once they got paid, they stopped caring. Emails were full of legal excuses. I even have written proof they told me not to lock the suitcases.Avoid LuggageToShip at all costs. They do not protect your belongings, and they will not help you if something goes wrong.

1
Date of experience: Apr 19, 2025

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