I sent a coat back on 16th Nov which cost £400. The return clearly says it is on its way via Evri tracking - as was requested by Lululemon. However, on talking to customer services they keep saying the tracking has not been updated so cannot refund until this is done. This is a total scam, I want my refund and if there is an issue between Evri and Lululemon then they should refund me and sort it out between themselves. Please dont purchase as they take your money but wont issue a refund.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
