Got a pair of align leggings years ago and wore them for about 5 years. Got a pair a month ago and the piling between the legs is awful they look worse than my pair that are 5 years old and worn to death - emailed customer services photos and explain the situation. Kemarie from customer service told me I was washing them wrong (I was washing anccording to instructions) and refused to exchange them for me - they must be defected or they have changed the fabric. When I explained I felt this was unfair, they emailed back to say their decision was final and I felt it was borderline rude to a paying customer. Will never buy from Lulu again
Claim your business profile now and gain access to all features and respond to customer reviews.
lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
