lululemon customer service has severely declined. They used to be brilliant. Now it’s shocking. I refunded a £318 purchase in store in January. A week later I didn’t have my refund. The sales person used the wrong return on the till and didn’t put my card details in. Instead of refunding me they referred it to head office.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
