Well after buying Lulu’s for years with no issue, they have clearly gone downhill on their quality of items and their customer service is appalling. Bought a pair of their new mini flares and after two wears the stitching was unravelling. Returned and it took absolute weeks to get my refund and only after threatening legal action. Bought another pair thinking it was just a one off quality issue. I was wrong, the material has snagged and Lulu have dismissed my return request and blamed me. Their staff are rude, their products are inferior and do not warrant the price tag. I would highly recommend avoiding this company at all costs. My views seem to be shared by many other disgruntled customers as I can now see their shocking trustpilot score. I would suggest you sort this out Lulu or I’m pretty sure you won’t be around for very long.
Claim your business profile now and gain access to all features and respond to customer reviews.
lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
