Ordered 4 items, 2 items were delivered as expected but it’s been 2 weeks and I’m still waiting for the other 2 items to be delivered. The store returns process for online purchased items is poor and doesn’t match the return details provided on the website, the store manager (especially in Canary Wharf) asks for delivery receipts, original receipts and additional card verification (even when you show the original card used for the online purchase). Having been a regular shopper at Lululemon, I would be reluctant to continue shopping there in future.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
