In the last month I have placed 3 separate orders on the website and non of the packages arrived to my house. I’ve never experienced this with any company before and I’ve lost all faith in shopping on the Lululemon website in future all together. This is extremely inconvenient as now I’ll have to always visit a store or stop shopping there altogether. The customer service team have a cheek to tell you to wait up to 10 days for Royal Mail to deliver when it’s clearly stated on the website ‘delivery within 2-5 business days’. I have no solution to why all of a sudden packages are not coming to my house. They just show as dispatched then nothing! No movement! Lost in space! Three times in a row! And obviously everything I ordered is now sold out. Absolutely rubbish.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.