I had a faulty pair of leggings and as per their website they offer free repairs. I had to get someone else to return these to store for me as they live closer (20 miles) to Cambridge than I do (60 miles one way) as you can’t do this through the website it was already an inconvenience but hey repaired as new leggings…win win. Mid July these were taken into store and told that it would be 14 days and I would receive an email or a phone call when ready it’s now the 28th of September and I still have no leggings?? Nobody answers emails or the store telephone, erm hello does anyone know where my leggings are? Gets an email from them eventually-ring the store! Genius why didn’t I think of that 🤦🏼♀️ Terrible company, Non existent customer service.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
