The clothes are great (except for inconsistent sizing in different colours) but customer service is complicated and time consuming. Recently had to sent multiple emails re a sizing issue, instead of the first 'educator' simply solving my issue, by passing it on to the design team. In the end, I was gifted a voucher, for the hassle, which however, did demonstrate accountability and redeem my good opinion, hence I upgraded a star.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
