Absolutely shocking service. I ordered two pairs of Leggins and expected the delivery to be made by the maximum delivery time specified, only one item arrived. The second item didn’t arrive until two days after I’d left that address to move to another country. I contacted Lululemon to specify I needed to return the items because they were not delivered in specified time, and it was too late. It took them three days to reply to my request. And then they said it would take another 3 to 5 working days to send me a return label and then they said once they received the return it will take another 3 to 5 days to receive a refund. I am still waiting to receive the label, and it has been four days.!!! Absolutely shocking customer service. I will never be ordering from this company again.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
