Rude staffVisited Lululemon on Regent Street on Sunday 21st January at 16:30. We were looking forward to the experience as there is lots of hype and I liked the look of the clothes.Unfortunately, our experience was let down by insolent and cliquey staff - specifically, two females who were grumpy and discourteous. They gave off an unpleasant vibe that frankly, made us want to leave the store, let alone make a purchase.We complimented one of the staff members, only for her to say 'hmmph!' which seemed a strange retort. Similarly, I took a seat in one of the changing rooms whilst my friend tried on some leggings (bearing in mind there were ample fitting rooms with it being late in the day), only to be evicted by another staff member! 'Get up we need this space'.I wanted to like Lululemon, but this experience gave me a sour taste. Will stick to Sweaty Betty.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
