Terrible company and terrible employees. Shortly after rendering one aI video, I decided that this platform was not for me and that is okay. I reached out for a refund and the customer service agent named Chris asked and stated I can get a refund but to let him know if there's anything I need help with in terms of the ai. I asked him for help and I told him the issue that I was having with it and then they completely ghosted me . He never replied I sent multiple emails back asking hey can you help me out on this thank you for offering and completely ghosted. Two weeks later I finally get a reply back from somebody else after messaging a new email and now they won't refund me because too many credits were used when they were the ones that told me to continue using it as they wanted to help at the same time saying that they could refund me as well! Completely deceptive these guys are terrible people and the AI as a product is one of the worst rated ones in my opinion after using so many. There's so many better AI guys, don't use this one.
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