lumalabs.ai

1.5
1.5 Based on 30 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Pepper Walker
Luma Continue Charging me after I Unsubscribed

I wasn't using their services for more than 2 months, and I unsubscribed before last month they tried to charge me. After multiple attempts to contact their support, and after several failed attempts to charge my card because I didn't have money on it at that moment, they finally charged me even though I was unsubscribed before that.Customer support is non-existentThat's a shame because I liked the service. It was ok for some of my needs and not expensive. I just didn't want to use it for some time cause I didn't need it at this moment, but after this, I will NEVER use it again.Shame on you Luma INC.

1
Date of experience: Jul 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More