Lumalabs seemed amazing at the start – fast and impressive service! But once the monthly credit ran out, everything changed. Generating new images went from taking 5 minutes in relaxed mode is now taking a whopping 55 minutes. Customer support is nonexistent – they replied once when I asked for help and input, but after I requested a refund, they’ve completely ignored me. My last 8 inquiries? Not a single response.It feels like Lumalabs isn’t interested in building a solid reputation or caring for their customers. Instead, it seems like they’re just out to make a quick buck. Really disappointing experience – steer clear if you want something reliable!
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