lumi-app.co

3.4
3.4 Based on 182 reviews

LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-ex...

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Charly Ryan
Beware!!!

I saw a Facebook ad, thought I would try it. Paid $7 for a one week trial. Spent 20-30 minutes looking at the outfits, etc. I can honestly say after taking their “style test”, the outfits they suggested were awful. I tried rating them to see if algorithm would improve but now, terrible! So I didn’t open the app again. Looked a few days later on my iPhone, to make sure it wasn’t listed under subscriptions, which it wasn’t. Thought all was fine. But no, one week after I signed up, my card was charged $49. When I signed up for the one week trial I saw absolutely nothing about it automatically converting to a subscription and that it was $49. Talked to the company, explained the situation, they said there was nothing they could do. No refund or anything. Apparently in the fine print it said all of this, but it was pages and pages of fine print, and that must have been hidden. To me, this is shady, and the company lacks transparency! Beware! It has all been stressful and a waste of time.

1
Date of experience: Nov 25, 2025

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Business Details

  • LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-expression, which is often reflected in authentic Lumi reviews from real users.

    Powered by AI and supported by expert fashion insight, LUMI provides tailored outfit recommendations and style inspiration that evolve over time. Many Lumi reviews highlight how the recommendations feel personal and aligned with real wardrobes and everyday life. The platform supports users as they explore, refine, or rethink their wardrobe in a way that feels personal and authentic.

    LUMI is built around values of authenticity, inclusivity, and real life style, celebrating individuality and encouraging fashion choices that reflect who you are.See more

  • email customer.care@lumi-app.co
  • language https://lumi-app.co

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