lumi-app.co

3.4
3.4 Based on 182 reviews

LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-ex...

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Kim Loizzi
You do not get what is promised.

I found Lumi while scrolling. I took their quiz, read the few glowing reviews and decided to give it a try for 12 weeks. After answering several questions my style and suggestions were just away! After paying I got A suggestion. Just 1. I will be getting 1 suggestions a week for 12 weeks. Whoopie! Not what they tell you. If I wanted to read their guides they started at 5.99 each. If I want styling sessions, they are extra too. None of this was clear when signing up for the original 80.00. Which by the way is shown in English 80.00$. This company is ala carte not a package deal. Be prepared to be nickel and dimed for every nugget of information. Only the quiz whish you don't get answers to until you fork over money. Then their refund policy. You cannot get your money back based on personal or financial issues. Apparently me being baited and switched by Lumi ls a personal reason? Huh? To me it seems like a bad business tactic by Lumi to mislead people into paying money and not receive what was promised. Do not fall victim to them unless you plan on spending a couple hundred dollars. After posting my review of Lumi, they have decided to give me a full refund. I am leaving my review up for future customers to be aware of what to expect from Lumi.

1
Date of experience: Sep 18, 2025

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Business Details

  • LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-expression, which is often reflected in authentic Lumi reviews from real users.

    Powered by AI and supported by expert fashion insight, LUMI provides tailored outfit recommendations and style inspiration that evolve over time. Many Lumi reviews highlight how the recommendations feel personal and aligned with real wardrobes and everyday life. The platform supports users as they explore, refine, or rethink their wardrobe in a way that feels personal and authentic.

    LUMI is built around values of authenticity, inclusivity, and real life style, celebrating individuality and encouraging fashion choices that reflect who you are.See more

  • email customer.care@lumi-app.co
  • language https://lumi-app.co

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