lumi-app.co

3.4
3.4 Based on 182 reviews

LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-ex...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Pamela Smith
This app uses deceptive billing

This app uses deceptive billing practices. I was charged even though I never received any styling session, style guide, clothing recommendations, or any other service. The cancellation process is intentionally confusing, and the charges hit before you ever get access to anything.There is no clear disclosure of these charges in the app itself, and there is no confirmation step before they take payment. When I reached out to customer service, they refused to help and provided no resolution.Based on my experience and seeing many others with the same issue, this feels like a recurring pattern: hidden fees, difficult cancellation, no service delivered, and no support afterward. Consider this a warning — be extremely careful before giving this app your payment info.

1
Date of experience: Oct 30, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • LUMI is a personal styling platform that helps women reconnect with their individual style through self-discovery and personalized guidance. Instead of following fashion trends, LUMI focuses on understanding each user’s preferences, lifestyle, and self-expression, which is often reflected in authentic Lumi reviews from real users.

    Powered by AI and supported by expert fashion insight, LUMI provides tailored outfit recommendations and style inspiration that evolve over time. Many Lumi reviews highlight how the recommendations feel personal and aligned with real wardrobes and everyday life. The platform supports users as they explore, refine, or rethink their wardrobe in a way that feels personal and authentic.

    LUMI is built around values of authenticity, inclusivity, and real life style, celebrating individuality and encouraging fashion choices that reflect who you are.See more

  • email customer.care@lumi-app.co
  • language https://lumi-app.co

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More