I have emailed them on numerous occasions. I wanted to try the service, I was billed a whopping amount, but no one ever contacted me. Over the last month, I've emailed at least 5 times. I can dispute it with my credit card company, but what a PITA that will be!
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Lumi is a Los Angeles-based company founded by Jesse Genet and Stephan Ango that manufactures packaging and branded supplies.