I've been attempting to secure a refund for nearly 6 weeks. This service is untrustworthy. I paid £100 for two lights; one arrived and was deemed unsafe by an electrician. It looked nothing like the pictures and felt very flimsy. It could potentially catch fire if installed. I reached out to the support team and the trouble began. Obtaining a refund has been nearly impossible. The second light arrived, but I refused delivery from the courier. Still, there has been no refund or response whatsoever. I want my money back—this service is untrustworthy and should not be operating. Everyone, please be cautious. £100 lost, and I've notified trading standards.
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