SCAM ARTISTS! BEWARE!! THEY TAKE THE MONEY & RUN!! Lumivyx took my order, sent an immediate confirmation email and I printed a copy of the transaction details. However, I wasn't online to see their second email - sent only an hour later - with the subject line "About Your Order," stating: "You were just a few steps away from ordering the Lumivyx HaloClean UV. It looks as if you went to complete your order but unfortunately didn’t go through, so...We’re holding limited time discounts for you for 3 HOURS!" Yesterday's email, and a similar one sent today, claimed no order had been placed. Meanwhile, they took the funds and sales tax (<-isn't that tax fraud?) while still claiming that I needed to pay to complete my order. I caught the scam today and alerted the appropriate fraud department to put a Stop on the transaction and any further attempt(s) to process that amount. Getting the funds back from a fraudster can be challenging and the Claims Department is investigating. No wonder Lumivyx's self-described "lovely," "family owned" customer support service requires 24 hours to reply to any questions, concerns or claims....it's just enough time to process the transaction and scam the customer. FYI: this company also sells on Amazon. You want to stop these crooks? Post a Scam Alert on your FB page and notify the FBI.
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