luna-mae.com

1.4
1.4 Based on 76 reviews

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Elizabeth Pereira
**Absolutely Appalling

**Absolutely Appalling – A Complete Scam Experience!**I am *beyond disappointed* with my recent purchase from **Luna Mae**. What I received was *nothing short of shocking* — a yellow dress that looked absolutely **nothing** like what was advertised on their website. The photos and description were **grossly misleading**, bordering on false advertising.The dress I received was of **horrific quality** — cheap material, a tacky print, and **not a single washing label, tag, or even branding** to show it came from Luna Mae. It honestly felt like a knock-off from a market stall rather than something from an established brand. Most appalling were the **straps**, which were completely different from the ones shown in the product images. It was like receiving a random item someone stitched together in a hurry.When I reached out for help, Luna Mae offered **no refund, no exchange, and not even a hint of compromise**. Their customer service was cold and unhelpful, blatantly ignoring consumer protection laws about goods not matching their description. I was met with dismissiveness and zero accountability.**DO NOT BUY FROM LUNA MAE.** This brand is all hype and no integrity. I will never purchase from them again and strongly urge others to stay far, far away from it

1
Date of experience: Sep 15, 2025

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