luna-mae.com

1.4
1.4 Based on 76 reviews

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Samantha Rebholz
Avoid at All Costs

Avoid at All Costs – Scammy, Cheap and DishonestI ordered a dress for $89 that looked beautiful in the photos. What I received was an entirely different product — a flimsy, poorly made piece of fabric with zero tags, no branding, and absolutely no resemblance to what was advertised. It was laughably cheap and unwearable — I wouldn’t even donate it.When I contacted customer service, they offered me a 10% refund to keep the garbage they sent me. I declined. They raised it to 30%. I declined again. I asked for a full refund. Their response? I had to pay international return shipping to China out of my own pocket — and maybe get a refund if they deemed the dress “in good condition.” This means they profit from scamming customers with cheap knockoffs, while hiding behind return policies that punish buyers for their own deception.I offered a reasonable solution — refund me minus return costs and I’d dispose of the item. They refused. Just copy-pasted the same robotic response about their “policies.”Bottom line: this company sells low-quality knockoffs, misrepresents products online, and uses shady return tactics to avoid accountability.Don’t be fooled by their photos — this is a bait-and-switch scam.Save your money. I wish I had.

1
Date of experience: Aug 01, 2025

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