Review Time
The product (seamless thong) seems ok, and comparable in quality and comfort to another company that I have purchased regularly from beginning with M and ending in i. However - delivery took quite a long time, and also the sizes are weird. I’m a UK size 12 and never more than a size medium. In these, I’m an XL! To make it worse, they print the size and care label directly onto the fabric (in large font) in the front of the garment. I know this is a small thing, but it gives a much cheaper appearance and feel. Would I purchase again? Possibly - but only because they have a better range of colours! The colours were the attraction in the first place - it’s nice to find something other than black that coordinates with other bras!
First purchase was very smooth. I received my order and had purchased 2 different types of underwear and the fit was not as suitable on one type compared to the other, so i contacted customer service to exchange my items and had a speedy response and dealt with my enquire promptly. Would recommend the company.
What made my experience great......the customer service. The team, Hazel in particular has been so helpful explaining the Fit Guarantee to me. I'm yet to trail the pants but given how the customer service is, I'm expecting nothing but great.Thank you Luna, first experience ever of buying period pants and it has been positive.
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