lune-london.co.uk

1.6
1.6 Based on 56 reviews

...

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Sarahjane Oliver
Avoid this scam company at all costs

Avoid this scam company at all costs. You may think you are ordering from a UK based company, when in fact they are based in China. I ordered a long winter coat at £69. It took a weeks to arrive and once it did , I didn’t even have to take it out of the packaging to know the quality was poor. I tried to return but they offered every discount under the sun so I would keep it. I wanted to return on principle. More fool me. It cost £12 to return to China ( a fact that was not mentioned on their website). Subsequently it arrived in China but remained in customs for months. Royal Mail are completely useless but that’s another story. I have now received the item back return post. It’s no use to me as the quality is absolutely shocking. I wouldn’t even pay £20 for it. Website is completely deceiving. Avoid

1
Date of experience: Oct 16, 2025

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