I ordered a black puffa with fur on hood. Cost £134.95. When it arrived I had to attach the fur to the hood myself. It looked nothing like the pictures advertised. The quality was extremely poor and very heavy. The pockets had zips that are so heavy and sharp if you put your hand in there you will get a scrape or cut. When trying on the coat which was long the cut was really off could barely get the two ends to connect to get the zipper up. I asked for a refund immediately and was advised they will give me 20% and I can keep the coat or they will give me a voucher for 75% off my next purchase (that’s never going to happen). NO 30 DAY REFUND it doesn’t exist. I accepted the 20% don’t want a big legal fight over this. DO NOT BUY FROM THIS COMPANY
Claim your business profile now and gain access to all features and respond to customer reviews.
