DO NOT BUY FROM THIS COMPANY.My wife needed a coat for a family wedding and having looked at the Lune London website she ordered from them.The coat took over a month to arrive in spite of the company's website stating they had "UK Shipping" and giving every impression that they are a UK company.The coat was so late in coming that she had to buy something elsewhere for the wedding so does not need the coat from Lune.The problem now arises in that firstly they will not do a refund on the item even though it was their fault for the very late arrival.In place of a refund and return they have repeatedly offered her a discount on the item but she simply does not want it.The quality is very poor and in spite of the web site stating that the coat is "woollen" it is obviously synthetic.Also the size is nowhere near to what she wanted in spite of her contacting Lune beforehand and being told that the sizes are "true".She contacted Lune for a return process and has now received a return address in China which will obviously be very expensive for her to ship the item.Our advice is do not deal with this company as they are disingenuous at best and possibly even criminal in their obvious attempts to present themselves as a UK based company.
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