I purchased on 14th of May 2025 a frying pan from Lunessa, advertised on Facebook, described as Titanium coated, and proudly made in the UK. What I received was a iron pan, Made in China. Lunessa is based in the Netherlands, and I was unable to go on their site as my internet security indicated the website was infected. I asked my credit card to do a chargeback, but this could not be done as I had not complained to the supplier.Card company said Facebook does not carry out any checks, and one should be wary of purchasing from their suppliers. I have recently seen Advertising Authority billboards, and I intend to complain to them. Is there any authority in Holland I can complain to.
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