Thanks so much to the Luvele team and especially Tim. As a chef who does a lot of food styling and food photo shoots, I have had my vac machine for about 5 years and I use it a lot for quite big jobs of vac sealing. Tim was amazing at helping me trouble shoot the vac as it was not auto vacuuming properly, I though I would have to buy a new machine but it was only a cheap purchase of new gaskets from Luvele that did the trick. Professional, efficient and fast replies from Tim made the whole experience a breeze. Its now up and working as new, thank you for your incredieble service and a great product!
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