I own two Luvele products, the vacuum sealer and the meat grinder both of which have been excellent products. I came across an issue with the grinder where a friend had put certain parts through a dishwasher which is a no no! I contacted Luvele to see if these parts could be replaced as they’re not listed on the website. I received a quick response from the team and was assured that they will replace the parts foc as I was a loyal customer. I have never before experienced such fantastic customer service as this before and was very grateful for the kind gesture. It’s these type of companies that set themselves apart from others. Customer service of the highest order!! Well done team Luvele 👏👏👏
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