One of my LuxaFlex blinds failed to raise because the cord had snapped. I was unable to find a retailer/fitter of blinds to help me out with replacing and fitting new cord. I got in touch directly with LuxaFlex, reference Joanne, and explained the problem. She was so helpful and immediately agreed to send me replacement cord, which she did that day, posting out to me by first class post. Excellent service! There was no charge for this .A friend was able to use the cord to repair the blind. I have since received from Joanne further replacement cord, free of charge, just in case the same thing happens to my other matching blinds.
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Be inspired by Luxaflex®!
Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products.
Our range of window covering products includes innovate Blinds such as Duette, renowned for their energy efficiency, exclusive product ranges such as Pirouette with light filtering floating vanes, Internal Shutters and Awnings – as well as traditional products with a modern twist such as Roller blinds - all with a focus on beauty and durability. Leading the way in motorised control systems is the innovate PowerView range, which can be operated anywhere through your mobile device!
For more information on these products or to FIND A LOCAL STOCKIST please see the dealer locator on our website - www.luxaflex.co.uk
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