Absolutely APPALLING customer service. You lost our BEDROOM blind which needed a repair (4 week TAT). As YOU lost it (confirmed Dec) you stated it would be replaced. It has STILL not been replaced after 4 MONTHS of constant chasing AND you STILL want to charge us a carriage/packaging fee. This “customer service” has been absolutely appalling and what historically has been a reputable company is disappointing and in dire need of rescuing. Disgraceful.
Claim your business profile now and gain access to all features and respond to customer reviews.
Be inspired by Luxaflex®!
Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products.
Our range of window covering products includes innovate Blinds such as Duette, renowned for their energy efficiency, exclusive product ranges such as Pirouette with light filtering floating vanes, Internal Shutters and Awnings – as well as traditional products with a modern twist such as Roller blinds - all with a focus on beauty and durability. Leading the way in motorised control systems is the innovate PowerView range, which can be operated anywhere through your mobile device!
For more information on these products or to FIND A LOCAL STOCKIST please see the dealer locator on our website - www.luxaflex.co.uk
See more
