Have a number of Luxaflex metal venetian blinds which have served us really well over the last 11 years.Last week one of the plastic lower rail brackets broke. after a search on eBay and Amazon I ordered 2 from eBay for £4!!. Unfortunately they were the wrong ones and didn'tfit.My wife suggested I contact Luxaflex direct.A VERY helpful Customer Support person ably assisted me and within minutes had taken my details, identified the part required and agreed to send me 7 off (to cover any further breakages) FOC, Next Day delivery!They duly have arrived and one has already been fitted.If only other UK companies could be as helpful and supportive of their customers after sales service needs. An example to all of how to do it!When I next need blinds I will be shopping with Luxaflex.
Claim your business profile now and gain access to all features and respond to customer reviews.
Be inspired by Luxaflex®!
Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products.
Our range of window covering products includes innovate Blinds such as Duette, renowned for their energy efficiency, exclusive product ranges such as Pirouette with light filtering floating vanes, Internal Shutters and Awnings – as well as traditional products with a modern twist such as Roller blinds - all with a focus on beauty and durability. Leading the way in motorised control systems is the innovate PowerView range, which can be operated anywhere through your mobile device!
For more information on these products or to FIND A LOCAL STOCKIST please see the dealer locator on our website - www.luxaflex.co.uk
See more
