They say "buy cheap, buy twice"... but you don't expect to be told to buy again when you've supposedly bought a premium, luxury product.
We had five Luxaflex Venetian Blinds fitted - three of them were LiteRise controlled. All 3 of these LiteRise Venetian blinds have now broken. We've had issues with loose LiteRise tabs on these blinds, but now the bottom bars have come off from the blinds causing them to be completely useless.
We've been told that Luxaflex no longer offer repairs and that our only option is to buy replacements! Not even any apologies offered. Very disappointed in the service response and quality of these blinds.
Great materials in the bars and louvers themselves, but you don't expect to be re-buying all your blinds every few years! The high price and premium brand does not fit with the quality and service you receive.
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Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products.
Our range of window covering products includes innovate Blinds such as Duette, renowned for their energy efficiency, exclusive product ranges such as Pirouette with light filtering floating vanes, Internal Shutters and Awnings – as well as traditional products with a modern twist such as Roller blinds - all with a focus on beauty and durability. Leading the way in motorised control systems is the innovate PowerView range, which can be operated anywhere through your mobile device!
For more information on these products or to FIND A LOCAL STOCKIST please see the dealer locator on our website - www.luxaflex.co.uk
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