The product was lovely, but it was unfortunately a size too small. When I reached out to the support team for a return or exchange, they offered to send me an additional product for free if I left a five-star review first. I found this approach uncomfortable and declined their offer, leaving me to deal with the situation alone. Ultimately, I chose to cut my losses. Their practices are questionable, and I wouldn't trust their five-star reviews. P.S. I noticed a prompt while writing this that discourages incentivized reviews, which I find quite ironic.
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