Product delivered was different. What I got was unbranded and described as a ‘7 color beauty device for face and neck’. When I queried this I was put under pressure to try it, which I later learnt would have invalidated my return guarantee. I had to insist on a return and quote my consumer rights to get action. I used recorded delivery and they claimed they hadnt received the return and couldnt find the tracking number. It was only when I told them it was signed for and gave them the name of the signee and insisted it had been tracked, that they refunded me. This company needs to be avoided as the product you get is not what is advertised and they try hard not to have to refund.
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