I would give a zero if that were an option. I’ve been trying to get a refund for a disappointing product since August. When they finally responded, I encountered endless excuses and unreasonable requests for proof that the lash kit was ineffective. The pads won’t stick, rendering the kit completely useless for me. Now, I’m told they can’t process my refund because my order just shipped... I haven’t placed another order. This response is baffling! The customer service is utterly incompetent. Avoid buying any products from this company if you don’t want to waste your money.
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Our mission is to create easy-care, no-fuss products that let you look confident day after day.
That's why we produce high-quality cosmetics for eyelashes and eyebrows. Our products have won several awards and are laboratory tested. All our products are vegan and cruelty-free.
Every day we strive to improve every aspect of our brand and our customer experience.See more
