I made what I believed was a normal purchase with Luxplus and later discovered they had been taking £8.99 every month from my PayPal (Nov 2025–Jan 2026) for a “membership” I did not knowingly sign up for. I have never experienced anything like this with any other business in the UK or Europe.I cancelled the payments, opened a PayPal dispute, and raised a formal complaint with Luxplus. After reading other reviews, it’s clear this is happening to many customers.If this has happened to you: cancel the subscription, dispute the charges, and file complaints with Citizens Advice, Trading Standards, the CMA, the ASA, and the European Consumer Centre.The more people report this, the faster regulators will act. Customers deserve better than this.
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Luxplus is a members’ club where you can get beauty, wellness, and everyday products at some of the lowest prices online. With a monthly membership, you unlock exclusive deals and benefits that grow month by month like beauty cash and brand discount.
Luxplus is your way to beauty.
