Thought I'd give this business a try how wrong was I after waiting weeks for my delivery it was then left lost of stolen I don't know as I never received it so I contacted the company only to be given some blurred obscure photo and told there is nothing more they can do to helpDispite the fact as clearly stated in the SOGA, it is the retailer who is responsible for these goods until they have been safely delivered to the consumer and as such, it is the responsbility of luxplus to instigate any legal action as it is their goods that are missing.At one point I was even told to contact carrier I mean seriouslyThe lack of genuine lack desire to help and resolve the issue is apparentAnd the clear breach of contractual obligations just shows the level of unprofessional attitude that is taken at the CompanyI'm sure there will be excuses to follow but at no point have they wanted to helpI will be issuing a dispute /charge back and reporting this company to action fraud
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