Horrific company! Please protect your money and shop elsewhere. I brought some baby bottles whilst on mattering leave. I have dyselexia and adhd so struggle with processing a lot of information. I was then charged £8.99 for over 1.5 years even though I never logged in again. I did not realise as I struggle with organisation checking my bank ect.I explained to them I had no clue and I received a very generic blunt email that basically told me…tough. I can see this has happened to 100s of others so as a company you would hope they may review how they force the membership on people. They will sign you up for a membership and so have never shopped at any other company that does this. They must make millions from doing this to people and it is really unethical. To make matters worst after I was told my membership was cancelled I was then charged again this month! Please shot elsewhere. I never leave reviews but they are making a lot of money from people who may not information well through no thought of their own. They have no regard to the equality act or diversity! I suspect that most of these reviews are fraudulent and written by AI or paid staff. Good luck. XUpdate to the helpful reply…. if you go to LUX plus and search the product you want it simply says “buy” when you click buy the membership is automatically added to your basket. I have screen-recorded this for evidence. I did not realise you could click on the product and unselect the membership. This is purposeful tactics to confuse people with vulnerabilities.
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Luxplus is a members’ club where you can get beauty, wellness, and everyday products at some of the lowest prices online. With a monthly membership, you unlock exclusive deals and benefits that grow month by month like beauty cash and brand discount.
Luxplus is your way to beauty.
