luxpowertek.com

4.1
4.1 Based on 32 reviews

In today's world, an increasing number of people recognize distributed energy storage systems as the ultimate solution for achieving energy independence. These cutting-edge systems empower users with energy freedom and help alleviate imbalanced energy tra...

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Andrew Spencer
Lux Dongle and customer service…

Contacted Lux regarding dongle not working/connecting to wifi- initially they told me they would send another dongle. I then got a call from a guy promising to fix the issue- the fix worked for a couple of weeks and he promised that if I needed more help to contact him- he was not so friendly from this point! I was told when I first called that the dongle had a 5 yr warranty - now they are telling me it only has a 2 yr warranty and that i will have to pay for a new dongle when they get them in stock. I am not confident with anything they are telling me. AVOID, AVOID, AVOID we are stuck with they system, unless we want to pay £££ more to move to a different inverter- Utterly disgusted with this service/product

1
Date of experience: Mar 03, 2026

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Business Details

  • In today's world, an increasing number of people recognize distributed energy storage systems as the ultimate solution for achieving energy independence. These cutting-edge systems empower users with energy freedom and help alleviate imbalanced energy transmission for power grids. Luxpower excels in intelligence, affordability, ease of installation, safety, and adaptability to diverse scenarios, making it one of the best choices available. See more

  • email info@luxpowertek.com
  • call +8675585209056
  • language https://luxpowertek.com

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