We've had an LXP 3-6K for about 4 months. Its mostly been ok, but have had some problems. It decided on its own to put the battery into standby between midnight-5am. The installers were not very interested so I contacted Luxpower direct. They did respond within a few days and remotely resolved it. However I had quite an arrogant email saying it was my own fault for making settings changes and told me to stop playing! The reality is that I looked at various settings to try and resolve the problem after it started. And even then it shouldn't be doing such things. Its firmware AAAB-1D1A. I asked the installers if it should be upgraded, but they were again very unhelpful. More recently I contacted Luxpower to suggest a design improvement to their solutions to add an additional CT clamp to monitor EV charger load to allow the house battery to not discharge into the EV, but all they responded back with is to look at my inverter. That wasn't the point.
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In today's world, an increasing number of people recognize distributed energy storage systems as the ultimate solution for achieving energy independence. These cutting-edge systems empower users with energy freedom and help alleviate imbalanced energy transmission for power grids. Luxpower excels in intelligence, affordability, ease of installation, safety, and adaptability to diverse scenarios, making it one of the best choices available. See more