I want to tell you about Patric Gaudini and the team at Luxtripper. I’ve got a mate who always has awesome holidays and calls me out for going package deals every year. Year after year I listen to his tales of luxury and comfort, sun and sandy beaches! Last year I thought, ‘right, I’m gonna treat the wife to the holiday of a lifetime!’ Now my mate Andy always uses the folks at Luxtripper and swears by them. So we contacted them and spoke to Patric Gaudini, who did us an amazing holiday to the Maldives, a beach villa with its own beach and pool on the Siyam world resort island in the Maldives. I did a price comparison with Emirates and Patric and the team blew them away on price! So far so good! Anyway the time ticked round slowly and we were both looking forward to it! We’re not millionaires and this was the trip of a lifetime, we had saved long and hard to afford it! The day came, and we were on our way down to Heathrow when we heard the US had bombed Iran!!! The flight before ours had been cancelled. We decided to press on. We decided to see if our flight would get the go ahead…well what else can you do?! The hours ticked by, no news! I decided not to check the bags in and we stayed overnight at the Sofitel by the airport to try and find out what would happen next? Our flight was cancelled, what now? A rescheduled flight? Try to get a different route on another carrier?
This is where excellence comes in…we contacted Patric as soon as we heard things had gone bad! He couldn’t have been more helpful, keeping us informed immediately when he heard the latest updates (faster than the Emirates website in fact!). He told us to head home as travel plans via the Persian gulf were in chaos and that he would try and get us a full refund!
We got a taxi home! Deflated and a bit depressed at the state of affairs, when Patric confirmed we would get a full refund that lifted our spirits and took the worry of losing all that hard earned money, away from us both! Phew!!!
Now here’s my recommendation; if you want a travel agent who talks to you about what you want, talk to Patric. If you want them to get you the very best deal, talk to Patric. If you want someone who’s there not only when everything goes right, but is attentive and supportive when things truly go wrong, talk to Patric. I will never go anywhere else now! Patric Gaudini and the folks at Luxtripper simply are the best travel agency team I have ever used…accept no substitute!
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Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations.
Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away.
So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget.
Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm. See more