This company is a danger to anyone trusting them! They totally ignored our troubles when in Jordan and the country went into lockdown, effectively leaving us stranded without even a call to check how we were getting home. This was over 3 months ago and they have totally ignored my correspondence trying to get a refund. Holiday was abandoned 2 HOURS after landing in Jordan but took 48 hours trying to get out of the country. Staff clueless and ignorant. Now, three months later, they advise us that NO REFUND. Even though the package holiday was a desaster. 8 day holiday, consisted of 10 hours flying time, 16 hours on a bus and 2 nights in 2 different hotels which we never booked and told to stay in. Return on rescue flight which we had to arrange ourselves 48 hours after arrival
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