luxurypromise.com

4.1
4.1 Based on 197 reviews

We’re the world's first resale platform to evaluate, authenticate, sell and buy pre-loved luxury goods using the most advanced artificial intelligence technology. Each item is carefully authenticated and checked by our team of expert authenticators going ...

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Pro & Con.

Pro: using splitit interest free for 6 months + live shows interaction is friendly & educational.Con: Website need major improvement. Even if we filter for "in stock", result will still pickup sold-out item once the page open. Also, number of sold items in specific regions like Japan sales always remain available online for purchase only to be cancelled because its not was sold in shows. Also, sometime partial delivery is experience which need a follow-up with customer service. Lastly, vouchers always have both limit purchase and exclusion of 2 brands: Hermes & VCA which defy the purpose of vouchers. I hope that change to purchase limit but remove the brands exclusions.

3
Date of experience: Feb 24, 2026

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Business Details

  • We’re the world's first resale platform to evaluate, authenticate, sell and buy pre-loved luxury goods using the most advanced artificial intelligence technology. Each item is carefully authenticated and checked by our team of expert authenticators going through a triple quality control.

    Our aim and mission is to deliver our five-S rule. Safety, Security, Sustainability, Savings and Shopping.

    See more

  • email customercare@luxurypromise.com
  • call 07379281741
  • language https://www.luxurypromise.com

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